Terms of Service
Effective Date: January 1, 2024
Last updated: January 1, 2024
1. Acceptance of Terms
By accessing or using the Healthville Pharmacy website, mobile application, or any related services (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Services. These Terms apply to all visitors, patients, providers, and other users of the Services.
2. Description of Services
Healthville Pharmacy provides:
- Compounded prescription medication fulfillment services for licensed prescribers and their patients.
- An online patient portal for managing prescriptions, refills, and health records.
- A provider portal for submitting and managing prescriptions.
- Educational health content, drug interaction tools, and pharmacy resources.
- Telehealth coordination services in partnership with licensed healthcare providers.
Our Services are not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.
3. Eligibility
You must be at least 18 years of age to create an account or use our Services. By using our Services, you represent and warrant that you meet this age requirement and that all registration information you submit is accurate and truthful. Minors may only use our Services under the supervision and with the express consent of a parent or legal guardian.
4. Account Registration and Security
To access certain features, you must register for an account. You agree to:
- Provide accurate, current, and complete information during registration.
- Maintain and promptly update your account information.
- Keep your password confidential and not share it with third parties.
- Notify us immediately at info@healthvillepharmacy.com of any unauthorized use of your account.
- Accept responsibility for all activities that occur under your account.
5. Prescription Requirements
Healthville Pharmacy fulfills only valid prescriptions issued by licensed healthcare providers. By submitting a prescription or refill request, you represent that:
- The prescription was issued by a licensed practitioner in accordance with applicable law.
- The medication is intended for your personal use or for the named patient.
- You will not attempt to obtain controlled substances without a valid, lawful prescription.
We reserve the right to verify prescriptions and decline any order that we believe does not comply with applicable laws or professional pharmacy standards.
6. Payment and Billing
All prices are listed in U.S. dollars and are subject to change without notice. By providing payment information, you authorize Healthville Pharmacy to charge the applicable fees. We accept major credit cards and other payment methods as indicated at checkout. Refund and return policies for compounded medications are governed by applicable state pharmacy regulations and our pharmacy's dispensing policies, which will be provided at the time of service.
7. Prohibited Uses
You agree not to use our Services to:
- Violate any applicable federal, state, or local laws or regulations.
- Submit false, fraudulent, or misleading information.
- Impersonate any person or entity or misrepresent your affiliation.
- Attempt to gain unauthorized access to any portion of our Services or systems.
- Transmit any harmful, offensive, or disruptive content.
- Use automated tools (bots, scrapers) to extract data from our Services without written permission.
8. Intellectual Property
All content on our Services, including but not limited to text, graphics, logos, images, and software, is the property of Healthville Pharmacy or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written consent.
9. Disclaimer of Warranties
OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, HEALTHVILLE PHARMACY DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, HEALTHVILLE PHARMACY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF OUR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Webb County, Texas.
12. Changes to These Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website with a revised effective date. Your continued use of our Services after any changes constitutes your acceptance of the new Terms.
13. Contact Us
If you have questions about these Terms, please contact us at:
Healthville Pharmacy
1202 Welby Ct, Laredo, TX 78041
Phone: (956) 701-3349
Email: info@healthvillepharmacy.com