Terms of Service

Effective Date: January 1, 2024
Last updated: January 1, 2024

1. Acceptance of Terms

By accessing or using the Healthville Pharmacy website, mobile application, or any related services (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Services. These Terms apply to all visitors, patients, providers, and other users of the Services.

2. Description of Services

Healthville Pharmacy provides:

  • Compounded prescription medication fulfillment services for licensed prescribers and their patients.
  • An online patient portal for managing prescriptions, refills, and health records.
  • A provider portal for submitting and managing prescriptions.
  • Educational health content, drug interaction tools, and pharmacy resources.
  • Telehealth coordination services in partnership with licensed healthcare providers.

Our Services are not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.

3. Eligibility

You must be at least 18 years of age to create an account or use our Services. By using our Services, you represent and warrant that you meet this age requirement and that all registration information you submit is accurate and truthful. Minors may only use our Services under the supervision and with the express consent of a parent or legal guardian.

4. Account Registration and Security

To access certain features, you must register for an account. You agree to:

  • Provide accurate, current, and complete information during registration.
  • Maintain and promptly update your account information.
  • Keep your password confidential and not share it with third parties.
  • Notify us immediately at info@healthvillepharmacy.com of any unauthorized use of your account.
  • Accept responsibility for all activities that occur under your account.

5. Prescription Requirements

Healthville Pharmacy fulfills only valid prescriptions issued by licensed healthcare providers. By submitting a prescription or refill request, you represent that:

  • The prescription was issued by a licensed practitioner in accordance with applicable law.
  • The medication is intended for your personal use or for the named patient.
  • You will not attempt to obtain controlled substances without a valid, lawful prescription.

We reserve the right to verify prescriptions and decline any order that we believe does not comply with applicable laws or professional pharmacy standards.

6. Payment and Billing

All prices are listed in U.S. dollars and are subject to change without notice. By providing payment information, you authorize Healthville Pharmacy to charge the applicable fees. We accept major credit cards and other payment methods as indicated at checkout. Refund and return policies for compounded medications are governed by applicable state pharmacy regulations and our pharmacy's dispensing policies, which will be provided at the time of service.

7. Prohibited Uses

You agree not to use our Services to:

  • Violate any applicable federal, state, or local laws or regulations.
  • Submit false, fraudulent, or misleading information.
  • Impersonate any person or entity or misrepresent your affiliation.
  • Attempt to gain unauthorized access to any portion of our Services or systems.
  • Transmit any harmful, offensive, or disruptive content.
  • Use automated tools (bots, scrapers) to extract data from our Services without written permission.

8. Intellectual Property

All content on our Services, including but not limited to text, graphics, logos, images, and software, is the property of Healthville Pharmacy or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written consent.

9. Disclaimer of Warranties

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, HEALTHVILLE PHARMACY DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, HEALTHVILLE PHARMACY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF OUR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Webb County, Texas.

12. Changes to These Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website with a revised effective date. Your continued use of our Services after any changes constitutes your acceptance of the new Terms.

13. Contact Us

If you have questions about these Terms, please contact us at:
Healthville Pharmacy
1202 Welby Ct, Laredo, TX 78041
Phone: (956) 701-3349
Email: info@healthvillepharmacy.com

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© 2026 Healthville Pharmacy. All rights reserved.
HIPAA CompliantLicensed Compounding Pharmacy
Licensed in Florida, Georgia, Illinois, Pennsylvania, and Texas. Expanding to additional states.

How Healthville Pharmacy Operates

Healthville Pharmacy is a state-licensed 503A compounding pharmacy. Every preparation is patient-specific, dispensed only pursuant to a valid prescription transmitted by a licensed prescriber, and reviewed by a pharmacist before dispensing. We operate in compliance with the Texas State Board of Pharmacy and every state board of pharmacy where we are licensed, USP compounding standards, HIPAA, and the FDA's 503A framework. Healthville Pharmacy is not an online drugstore, marketplace, telemedicine clinic, or e-commerce retailer, and we do not offer instant approvals, automatic checkout, or any workflow that bypasses prescriber and pharmacist oversight.

  • Patient-specific compounding. Every compounded preparation Healthville Pharmacy dispenses is made to the exact specifications of an individual patient's prescription. We do not produce or distribute commercial, off-the-shelf, or mass-produced drug alternatives.
  • Licensed prescriber involvement. Prescriptions are accepted and dispensed only when transmitted to Healthville Pharmacy by a licensed prescribing practitioner, or that practitioner's authorized agent, who has established a valid prescriber and patient relationship.
  • Pharmacist oversight. A licensed pharmacist performs clinical review of every prescription, including verification of patient information, drug appropriateness, dose, interactions, allergies, and contraindications, before any medication is prepared or dispensed.
  • Compliance with state & federal pharmacy laws. Healthville Pharmacy operates as a state-licensed compounding pharmacy and complies with the Texas State Board of Pharmacy, the boards of pharmacy in every state where we are licensed to dispense, USP <795> / <797> / <800> compounding standards, the FDA's 503A framework, HIPAA, and the Drug Supply Chain Security Act.
  • Intake & review process prior to dispensing. No medication is prepared or shipped before patient intake documents are collected, the prescription is received from the prescriber, and the pharmacy team has completed clinical review and verification. We do not offer instant approvals, automatic checkout, or any flow that bypasses prescriber and pharmacist oversight.

Registered Business Information

Healthville Pharmacy · 1202 Welby Ct, Laredo, TX 78041, US · (956) 701-3349 · info@healthvillepharmacy.com

This is the public business contact on file for the domain healthvillepharmacy.com and matches our public WHOIS registration record.

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