Non-Discrimination Policy
Effective Date: January 1, 2024
Our Commitment
Healthville Pharmacy is committed to providing high-quality pharmacy services to all patients without discrimination. We comply with applicable federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity, religion, or any other characteristic protected under applicable law.
Section 1557 of the Affordable Care Act
In accordance with Section 1557 of the Affordable Care Act and its implementing regulations, Healthville Pharmacy does not exclude, deny benefits to, or otherwise discriminate against any person on the basis of race, color, national origin, sex, age, or disability in the administration of our health programs or activities.
Americans with Disabilities Act (ADA)
We provide reasonable accommodations to individuals with disabilities to ensure equal access to our services. If you require an accommodation to access our services, please contact us using the information below so we may assist you.
Language Assistance Services
Healthville Pharmacy provides free language assistance services to individuals with limited English proficiency. If you need language assistance, please contact us and we will arrange for an interpreter or translated materials at no cost to you.
ATTENTION: If you speak a language other than English, language assistance services, free of charge, are available to you. Call (956) 701-3349.
ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al (956) 701-3349.
Grievance Procedure
If you believe you have been subjected to discrimination in violation of this policy, you have the right to file a grievance with Healthville Pharmacy. You may also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights. Complaint forms are available at www.hhs.gov/ocr.
Contact Our Civil Rights Coordinator
To file a complaint or request an accommodation, contact:
Healthville Pharmacy — Civil Rights Coordinator
1202 Welby Ct, Laredo, TX 78041
Phone: (956) 701-3349
Email: info@healthvillepharmacy.com